← Back to home

Terms of Service

Last updated: April 2026

1. Service Description

BuildMyChatbot installs custom AI enquiry systems for service businesses. The service can include website content ingestion, AI assistant setup, smart intake, lead handoff, automated follow-up, deployment, and optional ongoing maintenance.

2. Delivery

The standard delivery timeline is 2 weeks from project kickoff, subject to timely provision of website access, content, and feedback. A tuning period follows delivery when included in scope.

3. Pricing and Payment

Pricing is agreed in writing before project kickoff and may include a fixed build fee plus optional ongoing care. All prices exclude applicable taxes unless otherwise stated.

4. Intellectual Property

Upon delivery and full payment, you own all source code, deployment configurations, and documentation. There is no platform lock-in.

5. Limitation of Liability

BuildMyChatbot provides AI-powered tools that may occasionally produce inaccurate responses. We are not liable for decisions made based on assistant outputs. Our total liability is limited to the amount paid for the service.

6. Data Processing

Your approved website content and related materials are processed to build the enquiry system. All data handling complies with GDPR. See our Privacy Policy for details.

7. Contact

For questions about these terms, email hello@buildmychatbot.app.